Terms of Service

01Agreement to these terms

These Terms of Service (“Terms”) apply to everyone who uses this website or hires Evan Converts (“Evan Converts,” “we,” “us”). By using the site, requesting a mockup, signing a proposal, or paying an invoice, you (“you” or “the client”) agree to these Terms. If you don’t agree, please don’t use our site or services.

Our Privacy Policy and Cookie Policy explain how we handle information you share with us.

02Age requirement

You must be at least 18 years old, and able to enter into a binding contract, to use our services or send us your information through this website.

03Our services and scope

Evan Converts provides Meta Ads management, Google Ads management, websites and landing pages, and AI automation, including AI receptionist setups.

The exact work for each client, including deliverables, timelines and price, is set out in a written proposal or invoice. That document defines the scope. Anything requested outside that scope, such as extra pages, new features, additional campaigns or major revisions, is quoted and billed separately.

04Payment

• Pricing and any refund terms are set out in each client’s written agreement before work starts. There are no hidden fees: anything you pay us is in that agreement or a later written quote you approve.
• Payments are due as stated on your invoice.
• Work begins once your payment or deposit has been received.
• If a payment is late or fails, we may pause work, campaigns or services until the account is brought up to date.
• Monthly services are billed in advance, at the start of each billing period.
• Service fees do not include ad spend, which the client pays in addition.

05Refunds

Any refund terms are set out in your written agreement. Unless your agreement says otherwise, all payments are non-refundable. This includes setup fees, deposits, design and development fees, and monthly management fees. Once work has begun, or once a billing period has started, the payment for it is final.

• You can cancel a monthly service at any time going forward by giving us written notice before your next billing date. Cancelling stops future charges.
• There are no refunds or credits for partial months. Services continue until the end of the billing period you’ve already paid for.

06Ad spend

The client pays for all ad spend in addition to Evan Converts’ service fees. Ad spend is a separate cost from our fees, is set by the client’s budget, and is non-refundable once spent by the ad platforms.

07No guarantee of results

We work hard to get you results, but we cannot guarantee any specific outcome. We do not guarantee leads, calls, bookings, sales, search rankings, return on investment, or ad performance.

Results depend on many things outside our control, including platform algorithms and policies, your market and competition, your budget, your offer and pricing, and how quickly and well you follow up with leads.

08Your responsibilities

• Provide the content, information, account access and approvals we need, on time.
• Make sure your content, claims, offers and pricing are accurate and legal. You are responsible for your own business information, licenses and advertising claims.
• Understand that delays on your side, such as late content, slow approvals or missing access, may push back timelines.

09Ownership of work

Once your invoice is paid in full, you own the final website content and design we delivered for you.

Evan Converts keeps ownership of its own tools, templates, code libraries, processes and know-how, which we may reuse for other work. We may show the work we did for you in our portfolio unless you ask us not to in writing.

10Third-party platforms

Our services rely on platforms we don’t control, including Meta, Google, website hosting providers, and AI and phone service providers. We are not responsible for their outages, errors, policy changes, account suspensions, or ad disapprovals. If a platform changes its rules or restricts an account, we’ll help where we reasonably can, but these events don’t entitle you to a refund.

11Free mockups

Free homepage mockups come with no obligation to buy anything. They are provided as-is, as a sample of what we could build. Mockups and their designs remain the property of Evan Converts unless and until you start a paid engagement with us.

12Limitation of liability

To the fullest extent allowed by law, Evan Converts’ total liability for any claim related to our services or this website is limited to the fees you paid us in the 3 months before the claim arose. We are not liable for any indirect, incidental, special or consequential damages, including lost profits, lost revenue, lost data or business interruption.

13Termination

Either party may end the working relationship with written notice. Any amounts owed for work already done, or for billing periods that have already started, remain payable.

14Changes, governing law and contact

We may update these Terms from time to time. When we do, we’ll change the effective date at the top of this page. Continuing to use our site or services after an update means you accept the new Terms.

These Terms are governed by the laws of the Commonwealth of Massachusetts.

Questions about these Terms? Reach us through the contact form on our website or the chat.